Privacy Policy – Vincent Fragrance

Who we are

Welcome to Vincent Fragrance – your trusted source for high-quality, inspired version perfumes in Bangladesh. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information: Name, email address, phone number, delivery address, and billing details.
Order Details: Products purchased, date and time of purchase, payment method (we do not store full payment card details).
Technical Information: IP address, browser type, device type, and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support and respond to your inquiries
Send order updates, promotions, or newsletters (only if you opt-in)
Improve our website, services, and customer experience
Prevent fraud and ensure secure transactions

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with:

Trusted third-party service providers (such as delivery companies and payment gateways) who help us operate our business
Legal authorities, if required to comply with applicable laws or to protect our rights

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance your browsing experience
Understand user behavior and improve our website performance
Remember your preferences for future visits

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. However, no online platform is 100% secure, so we urge you to protect your information as well.

6. Your Rights

As a customer, you have the right to:

Access the personal data we hold about you
Correct any inaccuracies in your data
Request the deletion of your personal information (subject to legal requirements)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at:
📧 Email: vincentfragrance@gmail.com
📞 Phone: 01816565308

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review our policy periodically.